Check in Scotland – Launch of new COVID-19 Tracing App

A new app has been launched to assist businesses in collecting customer details for contact tracing across Scotland.

‘Check in Scotland’ will allow patrons to quickly and easily provide contact details to pubs, restaurants and cafes by simply scanning a QR code using their smartphone camera or by downloading the Check in Scotland app.

Chief Medical Officer Dr Gregor Smith said:

“As travel, retail and hospitality restrictions begin to ease and venues start to re-open, it’s vital that any close contacts of new positive cases can be quickly contacted and given advice to self-isolate.

“Check in Scotland is designed to give businesses an easy way to collect contact details from customers for contact tracing purposes. It is entirely voluntary and up to individual venues to decide what method they prefer to use to collect the required contact details.

“Together with the Protect Scotland app, Check in Scotland will help contact tracers reach people faster if there are coronavirus (COVID-19) cases linked to a venue they have recently visited.

“The faster we can contact people who might have been exposed to COVID-19, the faster we can stop the spread of the virus and keep moving towards the return of everyday activities.”

Over 6,400 venues have already signed up for the service.

The new app was designed to work in conjunction with the existing Protect Scotland app which alerts users who have been in close contact exposure to someone else exposed to COVID-19.

Through Check in Scotland, alerts will be sent by SMS, email or letter – depending on which details the individual user provides and will be clearly marked and recognisable as being sent from NHS Scotland Test and Protect.

Businesses that can use Check in Scotland include: 

  • pubs, bars, restaurants and cafes
  • tourism and leisure businesses, such as theme parks, museums and cinemas
  • close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists
  • services run by local councils, such as libraries, leisure centres and registration offices
  • cremation authorities, burial authorities, places of worship or funeral director service rooms offering funeral services
  • places of worship

The data collected by the app will be held in a secure, encrypted data store unique to each venue for 21 days. Customer’s data will then be deleted on day 22 unless it is requested by public health officials as part of the track and trace process.

The app is now available to be downloaded from the Apple App Store and the Google Play store for anyone over 12 years old.

For more information, please visit:

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